PUBLIC INFORMATION PAGES FROM CAMDEN COUNCIL

Frequently asked questions to Camden Council

Can I visit a friend/relative at their supported living scheme or residential care home?

Almost all care homes now restrict all visitors but please check directly with the home. We know this is a difficult time, but urge you not to visit care homes or supported living schemes. Instead, stay in touch by telephone, post or using the internet.

Are there any changes to parking restrictions?

The Council is working closely with the NHS trusts in Camden, GP surgeries, schools and emergency services to identify the need for extra parking and provide spaces for critical workers where needed. As this situation changes, the Council will continue to develop its parking offer to meet the needs of these vital services. For all up to date information go to camden.gov.uk/coronavirus

 Are libraries still open?

All Camden libraries are now closed until further notice. However, you can still access the free online library, which includes e-books and audio-books, online newspapers, magazines, graphic novels and comics. Camden is extending library renewals and suspending all fines until mid-July. To access the digital library, and to find up-to-date information, go to camden.gov.uk/libraries

 Can I still visit the park?

Camden parks are currently remaining open. The government’s advice is that you can only go outside for exercise once a day, and always practice social distancing. Play areas, cafes, public toilets and tennis courts have been closed. 

Are there changes to recycling and rubbish collections?

The Council is working closely with its partner Veolia to keep essential services running. Collection times may change, so please put your bin or bag outside by 6am or the night before. If you live on a street with time-banded collections, put your recycling and rubbish out as usual. Help protect collection teams and the public – make sure recycling is clean and dry, and rubbish bags securely tied.

If someone in your household is self-isolating, put personal waste (e.g. used tissues) and disposable cleaning cloths in a separate rubbish bag, place into another bag and keep aside for at least 72 hours before putting out for collection.

For the latest updates visit camden.gov.uk/recyclingandrubbish