Station tannoy muffled at West Hampstead Thameslink after neighbour noise complaints
Thursday, 3rd October 2013
Published: 3 October, 2013
by ALICE HUTTON
“DEAFENING” loudspeakers at West Hampstead station have been muffled after residents complained about noise pollution.
Homeowners in surrounding streets reported the Thameslink tannoy system, as well as staff using megaphones, to First Capital Connect for “blasting” into their bedrooms at “foghorn” level.
FCC has now agreed to turn off the announcements from 10pm-6am and to turn down the volume and train staff using the system.
Kerry Hamilton, of Sumatra Road, said that the noise has forced people to move out of the area over the past three years and had stopped them using their garden.
The member of West Hampstead Amenity and Transport (WHAT), which helped campaign against the noise, said: “I’m really pleased there will be these changes. It is like a megaphone that blasts into your bedroom at 7am.”
Mark Underwood for FCC said the changes were made two weeks ago and added: “We want to be good neighbours.”
