I can’t say I’m impressed with Asda’s help for older people

Friday, 3rd April 2020

• I CAN’T say that I am impressed with my online supermarket, Asda, with help for the over-70s in this difficult period.

I always meet the driver at the main door of our building to help carry up my groceries and tip him in appreciation.

Last week, however, I was told gleefully by the driver that Asda changed its policy, and no longer delivers groceries to the second floor unless there is a lift.

I was not informed of this change of policy and would not have placed an order, particularly as I have an injured foot. I was left stranded at the front door with no help.

I note that Sainsbury’s supermarkets are helpfully offering designated hours for seniors and health workers.

ALAN FORMOSA
Fitzjohn’s Avenue, NW3

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