PUBLIC INFORMATION PAGES FROM CAMDEN COUNCIL

If you are worried about paying your bills the council says it can help

Camden Council has pledged to support everyone through this very difficult time. No council tenant will be evicted from a council home if there is clear evidence that they have been unable to pay rent as a direct result of coronavirus.

If you’re a tenant and you’re worried about paying your rent, get in touch with your neighbourhood housing officer as soon as possible to get support and advice.

If you need help paying your rent because you pay in cash or use an Allpay card, speak to your neighbourhood housing officer. You can also pay for your rent online at camden.gov.uk/your-council-rent or over the phone on 020 7974 4444.

If you are a leaseholder and you think you will have difficulty paying your service charge or major works invoices because of coronavirus, please email leaseholderservices@camden.gov.uk. Staff are working at home and not in the office, so if you’re a leaseholder, please don’t send send letters and cheques in the post contact the email address above or phone 020 7974 3559 and pay any charges online.

Lifts

If you’re using the lift in your block and there’s someone in it already, take the next lift or take the stairs to make sure that you stay two metres away from people who you don’t live with.

Playgrounds

All playgrounds, including all estate playgrounds, are in the process of being closed. Even if your estate’s playground isn’t locked off by a gate, please keep everyone safe and do not use it.