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Coronavirus: Service updates from Camden Council


02 April, 2020 — By Camden Council


Service updates

The council remains committed to delivering vital services to residents during this time, including to Camden’s families and children, older adults, and tenants and leaseholders.

Providing parking for our critical workers

Camden Council has allocated over 2,500 free parking spaces to doctors, nurses and emergency services to help tackle the coronavirus emergency. You may see Camden parking officers out and about – they are looking at available spaces and allocating them to those who need them most.

There is still high demand from Camden’s emergency services, so if you know of an underused parking space that could be used by doctors, nurses or school teachers, let the Council know at

If you’re a critical worker and want to apply for a free parking space, visit the parking pages at and fill in the online form.

Recycling and rubbish collections

The Council is working closely with its partner Veolia and would like to thank all frontline staff who are keeping these essential services running. Here are some ways you can help:

Please put your bin or bag outside by 6am, or the night before, as collection times may change on your collection day. If you live on a street with time-banded collections, put out at the usual time.

Make sure your recycling is clean and dry, securely tie rubbish bags, and wash your hands before putting out for collection – this will help to protect collection teams and the public.

If someone in your household is self-isolating, put personal waste (for example, used tissues) and disposable cleaning cloths in a separate rubbish bag, place into another bag and keep aside for at least 72 hours (3 days) before putting out for collection.

Check what can and can’t be recycled at

Try and minimise the amount of rubbish, recycling and food waste you produce, and avoid doing big clear-outs while at home. This will make a real difference to maintaining a good service for everyone.

Service changes

Bulky waste collections – suspended. If you’ve already booked a collection, you will be contacted to let you know when to put your items out for collection.

Ordering recycling bags for batteries, small electricals and textiles – suspended. Please don’t put these items in your recycling or rubbish. If you have bags, you can still put them out for collection.

Regis Road Reuse and Recycling Centre – closed.

Check the latest updates at

Family ‘check-in’ for local children and families

While schools are closed, the Council’s Family Early Help team are offering a ‘family check-in’ service to further support children and families who may be more vulnerable during this time.

Teams will check to make sure families have access to essentials, such as food, medicine and supplies, and connect them to those who can help, if needed.

To request an Early Help family check-in, please fill in the online form at

Keeping frontline workers safe

Camden’s emergency team have so far delivered over 5,000 bottles of hand sanitiser, face masks, disposable gloves and aprons to help protect frontline and healthcare workers, so they can do their job safely.

If you know of any stocks of disposable gloves, aprons, masks and antibacterial soap or gel or if local businesses have supplies, please contact

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